Build Generational Knowledge
Run Every Shift Like Your Best One
RossOps automatically compiles information from the previous shift into a concise and simple-to-understand layout for richer, more effective shift handovers.
- Realtime Updates -
- Capture updates and learnings as they happen, using just your voice or by typing. No delays.
- Auto Shift Summaries -
- See what's happening at a glance with shift summaries, making handovers faster and more reliable.
- Smart Insights -
- Dedicated AI agents can help you generate insights, find possible workflow optimisations, and identify patterns in your operations.
Compounding knowledge at every handover
Capture Knowledge Effortlessly
Mobile friendly
Whether you're on the factory floor, in a meeting, or reviewing reports after hours, Ross works seamlessly on your phone or tablet. Capture shift updates, ask questions, and review insights with the same powerful features you love on desktop—optimised for touch and mobile workflows.
Effortless realtime capture
Record shift updates in seconds — by voice or text — and tag teammates with @mentions to keep everyone aligned.
Secure and cloud-based
Your data is protected with industry‑standard encryption, secure cloud hosting, and strict access controls. We never train models on your data, and access is limited to authorised team members.
Auto-shift summaries
RossOps compiles every fix, every learning, every observation and any accompanying media into a clean, structured summary for the next shift, making handovers faster and more reliable.
Say Goodbye To Knowledge Gaps
Achieve consistent output, speed & performance, regardless of who's on shift.
Every Factory Has A Ross
They're the engineer who fixes in 20 minutes what takes others 5 hours to diagnose. The one everyone calls at 2am. The walking encyclopedia of undocumented fixes and settings. But what happens when they're not there? RossOps aims to help factories develop operational workflows that consolidate tacit knowledge for everyone to access.
Read our storyEnhanced decision-making
Retrieve Insights Effortlessly
Chat with Ross
Query your factory's operational history through natural language. Search shift handovers, documentation, and notes with exact sources.
I'm getting poor seals on the fill line, anything similar in the past?
Yes. Documentation says 140°C and 3 bar pressure.[1]
- But a shift log from 2 months ago notes "OEM says our new sustainable packaging needs lower temp (120°C) with higher pressure (4 bar)."[2]
- If that doesn't fix it, check yesterday's carousel work—wrong gear ratios there have caused seal timing issues before.[3]
Interactive Reports
BetaGenerate live reports from your Timeline data: action trackers, factory mind map, health & safety logs, project updates... Just tell Ross what you need to see and it pulls it together for your unique use case.
Insights and CI Agents
The Insights Agent spots patterns that might otherwise be missed—recurring issues, hidden inefficiencies. The CI Agent follows up on open cases so your team can focus on solving problems, not chasing information.
A similar issue occurred before, these details might be relevant...
Documentation Querying
Upload your manuals, SOPs, and handwritten notes to supplement Ross's understanding of your site. When someone asks a question through Chat, Ross searches both your documentation and what actually happened on the floor.
The cost of knowledge gaps
The Real Problem
Senior workers are retiring, leaving behind knowledge gaps that may never be filled.
Every hurdle is tackled as if for the first time because the 'right' setting, the clever fix, the latest changes were lost in some app, binder or conversation.
- Knowledge Silos
- Critical know-how spread across mediums and trapped in individual minds, creating single points of failure.
- Lack of Clarity
- Lack of clear communication and accessible knowledge leads to miscommunication, mistakes, and inefficiencies.
- Time Lost
- New team members take months to learn what experienced workers know instinctively.
- Repeated Work
- Same problems solved over and over because solutions aren't captured and shared.
Enhanced decision-making
From Scattered to Systematic
Transform how your team captures, shares and accesses daily knowledge, while autonomous agents work in the background to strengthen your site's operational excellence. Become truly unbreakable.
- Individual observations → collective insight
- New hires and contractors → instant experts
- Troubleshooting → efficient and better informed
5 out of 5 stars
"It exceeded all our expectations. I can tell you with certainty that if any of the guys were to leave to another company today, they would ask for a ROSS."
Everything you need to know
Common questions about RossOps, setup, and how it works for your team