September 8, 2026Loïc EstierHumans Need Not Apply. Or Do They?A 1982 newspaper comic promised robots would entirely take over our factories. Forty years on, I keep walking factory floors and finding people everywhere. And that is not a problem.Read more
September 4, 2026PressThe Futurism Today10 Emerging New Zealand Tech Startups to Watch in 2026The Futurism Today names RossOps among ten New Zealand startups to watch, for turning the operational knowledge trapped in workers’ heads, logbooks and chat threads into a searchable institutional memory for factories.Read article
July 8, 2026Loïc EstierWhy A Good Handover Matters: Compounding Updates Build Factory ExcellenceIn manufacturing, crucial knowledge is created every single day, and too often lost. Using LEGO blocks as a guide, here is how small daily updates stack into a resilient, compounding factory knowledge base.Read more
June 18, 2026Loïc EstierManaging False Information: Garbage In = Garbage Out? Not Necessarily.What if someone enters wrong information into RossOps, won't it just spread bad advice? Here is a real-world, three-shift example that shows how RossOps builds collective context instead of parroting mistakes.Read more
May 15, 2026The RossOps TeamThe Knowledge to Run Your Plant Already ExistsManufacturers collect more data than ever, yet still lose hard-won expertise the moment an experienced operator leaves. RossOps co-founder Loïc Estier on why traditional documentation fails, and how AI can finally capture the knowledge that runs a plant.Read more
May 11, 2026PressUniversity of AucklandMeet Loïc: founder turning factory floor know-how into the future of manufacturingThe University of Auckland’s Newmarket Innovation Precinct profiles RossOps co-founder Loïc Estier: from the Nestlé factory floor to a platform that captures the knowledge keeping factories running before it walks out the door.Read article
May 7, 2026Loïc EstierHow RossOps Works: Turning Scattered Knowledge into Collective CapabilityIn a factory, valuable knowledge is exchanged all day long, then scattered, siloed, or forgotten. Here is how RossOps captures it in one place and turns individual experience into collective capability.Read more
April 9, 2026Loïc EstierMind the Gap: What Your Factory Forgets Between ShiftsA handover is like passing the baton in a relay race, except most factories are passing marbles instead. Here is what gets dropped between shifts, what it costs, and what a good handover really looks like.Read more
March 21, 2026PressAdvancing Manufacturing AotearoaAI Supercharges Knowledge Transfer at Shift HandoverApollo Foods partnered with RossOps to revolutionize shift handovers at its beverage manufacturing facility, achieving a 3.2x increase in captured operational knowledge within 30 days.Read article
March 21, 2026PressAutomationSGApollo Foods x RossOps Case StudyApollo Foods, a New Zealand beverage manufacturer, implemented RossOps AI to enhance knowledge transfer during shift handovers. The 30-day pilot reduced troubleshooting time and improved operational efficiency by creating a centralized repository of institutional knowledge.Read article
March 20, 2026Andrew DevlinDo you understand the true cost of unplanned downtime?Unplanned downtime costs have surged 62% since 2020, now eating ~11% of revenues at the world's largest companies. But for SME manufacturers, the impact is often more brutal: thinner margins and fewer buffers mean a single stoppage can put a whole year's performance at risk.Read more
December 16, 2025Loïc EstierAre You Prepared To Lose Your Best Operator?Your senior engineer retires. Suddenly, problems appear that no one knew existed. Their knowledge wasn't documented. It was lived experience. Learn how to capture it before they walk out the door.Read more
December 10, 2025Andrew DevlinWhere Traditional Shift Handovers FailEmail, WhatsApp, voice notes scattered everywhere. When the next incident hits, you're left searching frantically for context. Learn why shift handovers are broken and how to fix them.Read more
December 5, 2025Loïc EstierHow Do You Fill A Knowledge Gap? (Hint: Not With More SOPs)It's 3 AM on Line 4 and slipsheets are failing. The real killer in manufacturing isn't the skills gap; it's the "Context Gap." Learn why tribal knowledge lives in heads, not SOPs, and how to capture it.Read more
