Build operational clarity with every shift handover.
RossOps is a cutting edge AI platform that helps manufacturing teams capture, connect, and act on operational knowledge — for increased productivity and reduced downtime.
Trusted by manufacturing teams
Your operational knowledge in one place
Available on mobile and desktop. Built organically from daily events, learnings, and communications.
Born from real-world frustration
A minor stop and a multi-hour breakdown often differ by one piece of information. That gap shows up in OEE, and in morale: without the benefit of lessons learned, frontline workers constantly fight the same battles.
RossOps stops that loop. Named after Ross, a reliability engineer who ran CI projects with Loïc at Nestlé.
“If every site could have this guy — Ross — armed with infinite memory, manufacturing would be 10x more productive.”
The inspiration behind the name
These all actually happened.
Real stories from manufacturing operations — the kind of problems that cost millions and get solved by someone who's seen it before.
Details have been anonymised. The situations are real.
Built with the factory floor in mind.
For frontline, CI, and manufacturing leadership teams.
Get started in minutes, not months
Works alongside your existing systems — no integrations required to get started. Plug in and go; ready in under an hour.
Instant knowledge bank
New hires and contractors get access to the experience of veterans — without years of training.
Stop the search
No digging through emails or folders. Just ask Ross and get the answer.
Finalist at the NZ Hi-Tech Awards 2026
RossOps was named a Finalist at the NZ Hi-Tech Awards 2026, recognising emerging technology companies building from New Zealand.
Solutions for every operational challenge.
From shift handovers to knowledge preservation — RossOps helps your team capture, connect, and act on operational knowledge.
Never lose context between shifts again
Critical context gets lost between shifts — verbal handovers are incomplete, logbooks get skimmed, WhatsApp messages vanish. ROSS gives every incoming crew a clear picture of what matters right now.
Learn moreSteve Retires
30 years of expertise
Your team's valued knowledge shouldn't retire with them
Your most experienced team members carry decades of context in their heads — the sound that motor makes across the hall when it fails, the trick to get Line 3 running after a jam. RossOps captures that knowledge as it happens, not as a one-off documentation project.
Learn moreTransform your manufacturing workflows.
Every solution connects to the same operational knowledge base — so insights compound across your entire operation.
Support wherever you are
Ask the @Ross agent for support and onboarding — it has the latest knowledge of RossOps' capabilities and how to help you get the most out of the platform.
@Ross how can I record and summarise our daily toolbox meetings?
Ross
Tap record and have the meeting naturally — I'll detect it's a conversation, summarise what was discussed, and assign tags and assets. Review the summary and submit, and it lands on your shift timeline.
The RossOps team is also available every day of the week for further support — including site visits, in-person onboarding, and help pre-populating your knowledge base with existing data.
See real results from real teams
Learn how manufacturing teams are transforming their operations with RossOps.
“If something happens overnight, we never had any visibility — we'd have to wait for a meeting. Now we see it straight away: we can see what's happened in the last 24 hours and how it affects us.”
Elizabeth Shervington
Pact Group · Warehouse Manager
“Great platform and very user-friendly. From a shift handover perspective, I can already see how this could be very useful for us.”
Michael Woodward
Tip Top Bakeries · Electrical Reliability Supervisor
on day 1 of using RossOps
Frequently asked questions
